Translate agent from French to English

– An application that runs on a Simple Network Management Protocol (SNMP) managed device. The agent application is the object of management activities. A computer running SNMP agent software is also sometimes referred to as an agent. ¹

– The part of the rig that is used to run tests and generate simulated load. ¹

– A monitoring option in real-time spyware protection that monitors various types and areas of software activity on your computer. ¹

– A managed software component that monitors events and performance pertaining to a specific application component, and transmits observations to a host application for display, action, or reporting. ¹

– An Operations Manager feature that is installed on the Windows-based computers that you want to monitor. The agent collects data, compares sampled data to predefined values, creates alerts and runs responses. ¹

– A helper bot for Windows Live Messenger that was developed on the Windows Live Agents platform. ¹

– A person who works for a call center and signs in to an ACD system or who responds to calls routed to him or her by an IVR system. Formal agents may be signed in into UC throughout the day, and they may sign in and out of the ACD system during the day. They are fully aware of their role as an agent and want to be able to see the numbers of calls in the queues they are serving, and so on. Informal agents may not consider themselves as agents, and they don’t sign in and out of the ACD system as agents. They do not monitor queue fill levels or other metrics. ¹